Dear customer/亲爱的客户：

Thank you for choosing traceability services provided by GIQCI. We would like to improve your experience with our company, please take a few minutes to fill out this survey. We will greatly value your opinions. Please rate how satisfied you are with each of the following.

改善服务质量一直是我们追求的目标。我们真诚地希望您拨冗几分钟参与完成此问卷调查。您的意见将作为我们今后改善服务质量的参考，以期更符合您的要求。

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1. 使用此服務有多久/ How long have you been using our service?*

不满6个月/ Less than 6 months

6-12个月/ 6 to 12 months

12个月以上/ More than 12 months

2. 人员服务态度/ The manner in which you were treated by our staff: *

优良/Very satisfied

良好/Satisfied

尚可/Neither satisfied nor dissatisfied

不满意/Dissatisfied

改进建议/Suggestions for improvement：

3. 检验能力/ The company’s inspection capacity*

优良/Very satisfied

良好/Satisfied

尚可/Neither satisfied nor dissatisfied

不满意/Dissatisfied

改进建议/Suggestions for improvement：

4. 结果的准确性/ The accuracy of inspection result *

优良/Very satisfied

良好/Satisfied

尚可/Neither satisfied nor dissatisfied

不满意/Dissatisfied

改进建议/Suggestions for improvement：

5. 检验报告的速度/ The speed of issuing inspection reports *

优良/Very satisfied

良好/Satisfied

尚可/Neither satisfied nor dissatisfied

不满意/Dissatisfied

改进建议/Suggestions for improvement：

6. 系统技术功能/ The technical functions of traceability system *

优良/Very satisfied

良好/Satisfied

尚可/Neither satisfied nor dissatisfied

不满意/Dissatisfied

改进建议/Suggestions for improvement：

7. 是否存在有失公正性行为/Is there any unfair issue happened during the traceability services？*

无/No

有/Yes

改进建议/Suggestions for improvement：

8. 行业资讯服务/ The provision of industry information*

优良/Very satisfied

良好/Satisfied

尚可/Neither satisfied nor dissatisfied

不满意/Dissatisfied

改进建议/Suggestions for improvement：

9. 费用收取的合理性/ Is the price reasonable? *

合理/Reasonable

不合理/Unreasonable

改进建议/Suggestions for improvement：

10. 您的其他建议/Other Comments:*

请您提供一下信息，以便我们与您联系，为您解决您反映的问题：

Please leave us your contact details, we may need your valuable opinions on improvement of dissatisfied problems:

公司名称/Company Name*

您的名字/Your name*

邮箱/Email Address*

联系方式/Contact Number*

Submit/提交

Submitted /提交成功

Thank you for providing your feedback. We appreciate the time you have taken and will actively use it to improve our services to you.

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